Practical chargeback prevention, fraud, and payment-risk articles for small and mid-size merchants — new posts are also shared on LinkedIn.
Visa is expanding its Compelling Evidence 3.0 (CE3.0) program, effective April 18, 2026. The change is narrow but useful for merchants dealing with repeat-customer…
Read more →A dispute wins or loses on the evidence submitted, not on how strongly you feel the customer is wrong. Before you respond to any…
Read more →Case studies are easy to write and hard to trust. Below are three engagements where ICM managed chargeback disputes for real clients, using the…
Read more →Chargebacks do more than cost OTAs sales—they threaten profits, operations, and even reputations. Discover industry-backed facts, operational risks, hidden costs, fraud trends, and the…
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