Your Agency Builds the Store. We Protect the Revenue.

Add specialist chargeback and payment-risk management to your service offering without building an in-house dispute team.

How It Works

You Focus on Growing the Merchant. We Focus on Protecting Their Revenue.

Your Agency

  • Shopify development
  • Shopify Plus implementation
  • UX / UI
  • CRO
  • Marketing & performance
  • Retention & growth

ICM

  • Chargeback management
  • Dispute investigation & evidence preparation
  • Representment
  • Stripe & PayPal dispute management
  • Payment-risk & fraud analysis
  • Dispute monitoring, root-cause analysis & reporting

You focus on growing the merchant. We focus on protecting the merchant's revenue.

Why Partner With ICM

A Specialist Service Your Clients Already Need

Expand Your Service Offering

Give merchants access to specialist chargeback management without hiring an internal team.

Increase Client Retention

Help clients solve an ongoing operational problem beyond development, marketing, and CRO.

Create Recurring Revenue

Where commercially appropriate, agencies can participate in revenue generated through referred clients.

White-Label Capability

Where appropriate, ICM can operate behind your agency's brand.

No Additional Operational Burden

Your agency doesn't need to recruit, train, or manage chargeback specialists.

Specialist Expertise

ICM brings hands-on experience across the payment and commerce platforms we genuinely support — Stripe, PayPal, Adyen, and Shopify.

Get Started

Become an ICM Agency Partner

Tell us about your agency and the kind of partnership you're interested in — referral, white-label, or strategic. We'll follow up to discuss what fits.

    Full Name *

    Agency Name *

    Website

    Work Email *

    Country *

    Number of Active eCommerce / Shopify Clients

    Typical Client Revenue Range

    Current Chargeback Solution (if any)

    Partnership Model Interested In
    Referral partnershipWhite-label partnershipStrategic partnershipOther

    Message

    Have merchants who need this now?

    Reach out directly and we'll set up a discovery call this week.